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leading@e-speed
We all know that the nature of the world and
business is changing dramatically. We are moving at e-speed into
an unknown world of the future. And the rate of change is escalating.
Competitive pressures demand that product cycle times are shorter
resulting in the need for faster decision making. Though technology
and market innovation are occurring in increasingly shorter timeframes,
human capacity to respond to this rate of change is not developing
as fast.
We are moving into uncharted territory. The
leader has to be able to guide the organization into an unknown
future, with few roadmaps.
Today, leaders must be able to continuously
scan the environment to anticipate what is coming next, stay
on top of what the competition is doing, ensure that market opportunities
are seen and seized quickly. Simultaneously s/he must also ensure
that the organization builds the capacity for the innovation
necessary to generate and implement breakthrough thinking.
All of this creates unparalleled demands on
the attention of a leader. Research indicates that leaders are
receiving on average 190 messages a day via phone, email, etc.
This combined with the pressures mentioned above, raises the
specter of overwhelm from the seeming chaos that we are living
in.
Many respond using previously
proven methods. Trying to work more, harder, longer. However
this is a time of
discontinuous change, where old methods no longer work. It is
not enough for a leader to redivide the allotment of time distribution
on the pie chart. Instead, a new type of attention is required.
As Gary Hamel says in Leading the Revolution, "Today the
competitive terrain is changing so fast as to make experience
irrelevant or dangerous- you can't use old maps in new terrain".
Alan Kay, who was first
at Xerox, and now is an "imaginer" at Disney, is reported to have said, "Perspective
is worth 80 IQ points." The way in which we use our attention
is critical to successfully navigating through this tumultuous
time of continuous change. As we have learned from self-organizing
systems, underneath the seeming chaos, there is order
if one would just look differently. In addition, attention, as
a resource, is not bound, as suggested by the use of a pie chart.
Attention can not only be redistributed; it can also be expanded.
This is what the leader must now learn how to
do: to look differently, to expand their attention and perspectives
in ways that enable them to see the patterns underneath the chaos
that can lead to greater insight and breakthrough thinking.
Leaders need to both transform and master their
quality of attention and help their organization quickly convert
knowledge to wisdom.
Attention
As humans we have immense capacity to not only
pay attention, but to pay attention to how we are paying attention.
It is no longer enough to examine and re-arrange things in the
external environment. We now have to examine and re-arrange things
in our internal environment.
Many recognize that attention
is an executive's
scarcest resource. A leader has to be able to expand both their
capacity for and quality of attention in order to operate skillfully
in this environment.
Our partners are currently
engaged in an action research project with three global companies
to understand what
influences an individual's abilities in this area. This is leading
to the development of relevant practices to expand the capacity
and quality of attention of leaders and their organizations.
Wisdom
Leaders must also learn to move themselves and
their organization through the value chain from knowledge to
intelligence to wisdom. In doing so they will then release the
collective genius of their organization by evoking its innate
wisdom.
Progression through this
value chain can be achieved with the use of a design or a model.
Current designs
typically provide an incomplete view or 'silos of perspective'.
What's needed are designs that provide a whole and integrated
set of perspectives that evoke and utilize the knowledge, intelligence
and wisdom that is innate in the members of the organization.
We work with designs that provide this whole
and integrated set of perspectives. These designs have proven
valuable for individuals in helping them learn to access their
own wisdom and powerful for groups and organizations in releasing
the collective genius.
As Martin Luther King, a leader with great insight
and breakthrough thinking said:
" One of the great liabilities of history
is that all too many people fail to remain awake through great
periods of social change. Every society has its protectors of
the status quo and its fraternities of the indifferent who are
notorious for sleeping through revolutions. But today our very
survival depends on our ability to stay awake, to adjust to new
ideas, to remain vigilant and to face the challenge of change".
Mike Bell and Patricia Moore
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©
The Wisdom Meme 2007
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